Privacy Policy
Last updated: 15 January 2026
Introduction
This Privacy Policy explains how blorentavi.top Ltd ("we", "our", or "us") collects, uses, and protects your personal information when you use our website and restaurant analytics services. We are committed to protecting your privacy and ensuring the security of your personal data in accordance with the General Data Protection Regulation (GDPR) and UK data protection laws.
Data Controller Information
blorentavi.top Ltd is the data controller for the personal information we collect. Our contact details are:
- Company: blorentavi.top Ltd
- Address: 148 Beech Road, Manchester M9Q 6CP, Greater Manchester, United Kingdom
- Registration Number: 36985214
- Email: [email protected]
- Phone: +44 161 393 6621
Data We Collect
We collect and process various types of personal data depending on how you interact with our services. The data we collect includes:
Information You Provide Directly
- Contact information (name, email address, phone number)
- Business information (restaurant name, address, type of establishment)
- Communication preferences and enquiry details
- Account credentials and profile information
- Payment and billing information
Information Collected Automatically
- Website usage data (pages visited, time spent, click patterns)
- Technical information (IP address, browser type, device information)
- Cookies and similar tracking technologies
- Analytics data to improve our services
Restaurant Business Data
For clients using our analytics services, we may process restaurant operational data including sales figures, menu information, and financial metrics as necessary to provide our services.
How We Use Your Information
We use the personal data we collect for the following purposes, based on legitimate business interests and your consent where required:
Service Provision
- Providing restaurant analytics and reporting services
- Processing payments and managing accounts
- Customer support and technical assistance
- Service customisation and improvement
Communication
- Responding to enquiries and providing information
- Sending service updates and important notifications
- Marketing communications (with your consent)
- Newsletter subscriptions (where requested)
Business Operations
- Website functionality and user experience improvement
- Analytics and performance monitoring
- Legal compliance and regulatory requirements
- Fraud prevention and security measures
Legal Basis for Processing
Under GDPR, we process your personal data based on the following legal grounds:
- Consent: Where you have given clear consent for specific processing activities
- Contract: To perform our contractual obligations to provide services
- Legitimate Interests: For our legitimate business interests, such as improving services and marketing
- Legal Obligation: To comply with legal and regulatory requirements
Cookies and Tracking Technologies
We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.
For detailed information about our use of cookies, please refer to our Cookie Policy.
Data Sharing and Third Parties
We do not sell your personal data to third parties. We may share your information with:
- Service providers who assist in delivering our services
- Payment processors for secure transaction handling
- Analytics providers (such as Google Analytics) to improve our website
- Legal authorities when required by law or to protect our rights
All third-party service providers are required to maintain appropriate security measures and use your data only for specified purposes.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by law. Specifically:
- Customer account data: Retained for the duration of the business relationship plus 7 years for accounting purposes
- Marketing communications: Until you unsubscribe or withdraw consent
- Website analytics data: Typically retained for 26 months
- Legal compliance data: As required by applicable laws and regulations
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and staff training
- Secure data centres and backup procedures
Your Rights
Under GDPR and UK data protection laws, you have the following rights regarding your personal data:
- Right of Access: Request a copy of the personal data we hold about you
- Right to Rectification: Request correction of inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data in certain circumstances
- Right to Restrict Processing: Request limitation of processing in specific situations
- Right to Data Portability: Receive your data in a structured, machine-readable format
- Right to Object: Object to processing based on legitimate interests or for marketing purposes
- Right to Withdraw Consent: Withdraw consent for processing where consent is the legal basis
To exercise any of these rights, please contact us using the details provided below.
International Data Transfers
We primarily process data within the UK and European Economic Area (EEA). Where we transfer data outside these regions, we ensure appropriate safeguards are in place, including:
- Adequacy decisions by the European Commission
- Standard Contractual Clauses (SCCs)
- Binding Corporate Rules where applicable
Children's Privacy
Our services are not directed at children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.
Contact Information
If you have any questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding data protection matters, please reach out to us:
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your personal data appropriately.